Prime API False Outage

Incident Report for Servify

Resolved

Date: June 23, 2022

During a planned maintenance window from 3PM EST to 4PM EST, systems behind the Prime APIs were migrated without any downtime. However, the maintenance activity was not updated, because of which a false outage was reported on status page. This has now been corrected.

There was no outage of the Servify Prime APIs in the EU region during this time.

Thank you,
DevOps Team,
Servify

Posted Jun 24, 2022 - 08:56 IST

This incident affected: Europe Region (Prime API (EU)).